Advance/Non-Refundable Rates: These reduced rates are non-refundable; no exceptions.
Single Room Bookings: Charged 5 days prior. 50% refund if cancelled after that; no refund within 24 hours.
Multiple Room Bookings: Charged 14 days prior. 50% refund if cancelled after that; no refund within 24 hours.
Special Event Dates (SXSW, ACL, F1, UT Graduation): Full payment at booking, non-refundable.
Group Bookings and Full Hotel Buyouts: A non-refundable deposit of $500 per night, per property, is required to confirm your reservation. Full payment is due 60 days prior to arrival. Cancellations made up to 14 days before arrival are eligible for a 50% refund. No refund within 2 weeks of arrival date. To begin planning your stay, reach out to us at stay@framehotel.com for a customized proposal.
To inquire about group stays or full-property reservations, please reach out to us at stay@framehotel.com for a personalized proposal.
